Documents

Need more information on Fibre Up?
Simply follow the links below to access our documentation:

Fibre to the Premises (FTTP) Documentation

Fibre Up – FTTP Plan Summary
Fibre Up FTTP Resident Information Sheet
Fibre Up FTTP Service Schedule
Fibre Up FTTP Installation Guide

Wireless Plan Documentation

Fibre Up – Wireless Plan Summary
Fibre Up – Wireless Installation Guide

Documentation

Privacy Policy
Terms & Conditions
Acceptable Use Policy
Complaint Handling Policy
Financial Hardship Policy
Appointment of Advocate or Authorised Representative
Customer Service Guarantee Waiver

Avington-specific documents

Avington Critical Information Summary
Avington FTTP Service Schedule
International Call Rates

Foxtel package information and channel guides

Foxtel Aged Card Standard Package Channel Guide
Foxtel Aged Care Premium Package Channel Guide